All you need to know about all the ways we pamper you.

At The Spa at Shingle Creek, we strive to ensure that when you arrive at our doors, you feel fully prepared and ready to indulge in a pampering experience. We want to address all your queries beforehand. If you are unable to find the answer to your question below, simply click here, and we’ll make sure your question gets answered.

Plan Your Perfect Spa Day

Ready to book an appointment? Click here to request your spa service today!

WHAT TYPES OF MASSAGES DO YOU OFFER?

The Spa at Shingle Creek offers a full range of professional massage services, including relaxing full-body massages that ease stress from head to toe, tension-targeting therapeutic services, stimulating reflexology, and massages for expectant mothers. To find your perfect treatment, see our massage menu.

HOW LONG ARE THE MASSAGES?

We offer 50-minute and 80-minute massage options. You may also select from a number of 25-minute add-ons to perfect your massage experience. We also offer body treatments between 45 and 100 minutes. See the full list of our massage services for details.

WHAT ARE THE PRICES FOR THE MASSAGES?

The prices for massages vary depending on your type of massage selected, duration of treatment, and optional add-ons. View all our massage options and pricing here.

DO YOU OFFER COUPLES MASSAGES?

Yes! You can indulge in your choice of massage with a loved one or friend. Complimentary champagne is included. Price varies according to your massage selection. Book a couples massage today.

CAN I REQUEST A MALE OR FEMALE MASSAGE THERAPIST?

When scheduling your treatments, you may request a male or female therapist; however, we regret that we cannot guarantee this preference. Our entire team looks forward to providing you the utmost care and comfort during your spa experience.

WHAT TYPES OF FACIALS DO YOU OFFER?

The Spa at Shingle Creek offers a variety of facial treatments for all your skin needs. From the Signature Fitness Facial that nourishes skin from the inside out to the Anti-aging Micro Peel, Illuminating Facial, and Clarifying & Refining Facial that address specific skin conditions. To find your perfect facial treatment, see our facial services list.

HOW LONG DO THE FACIALS TAKE?

We offer 50-minute or 80-minute options for all facial treatments.

WHAT ARE THE PRICES FOR THE FACIALS?

The prices vary depending on your type of facial service selected, duration of treatment, and optional add-ons. View all our massage options and pricing here.

DO YOU OFFER MANICURES AND PEDICURES?

The Spa at Shingle Creek offers a number of nail services, ranging from Classic Manicure and Pedicure that leaves nails perfectly polished, to treatments like our CBD, Tropical Infusion and Healing Dilo Manicure/Pedicure, which wraps hands, feet and nails with therapeutic, healing ingredients.

WHAT HAIR SERVICES DO YOU OFFER?

The Spa at Shingle Creek offers an array of cut, color and styling services for men and women. Explore our salon services to find the one that will leave you looking and feeling your best.

CAN I BOOK A HAIR APPOINTMENT IN ADVANCE?

Yes, we always recommend that you book a hair appointment in advance to ensure the best possible experience.

DO YOU OFFER PACKAGES OR DISCOUNTS FOR MULTIPLE SERVICES?

Yes! To help you make the most of your visit to The Spa at Shingle Creek, these spa packages combine a number of exquisite services into an indulgent day of pampering.

IS GRATUITY INCLUDED IN THE PRICE OF THE SERVICE?

Treatment prices do not include a service charge. For your convenience, a 20% service charge will be added to your spa service. We accept all major credit cards, personal checks and traveler’s checks.

ARE APPOINTMENTS REQUIRED FOR SPA SERVICES?

While walk-ins are welcome, appointments are strongly preferred and encouraged. Reservations are subject to availability and must be guaranteed with a credit card. Please notify our spa receptionist if you have high blood pressure, allergies, any physical ailments or special needs, or if you are pregnant, as this may affect your choice of services. This information will be completed on your Personal Care Guide upon arrival.

WHAT IF I NEED TO CANCEL MY APPOINTMENT?

We kindly request that cancellations or changes to appointments be made at least 12 hours in advance for single services and 48 hours in advance for multiple treatments. A 50% charge will be applied to your credit card for failure to follow this policy. No-show appointments will be charged in full. Any appointments rescheduled within the 12-hour window will incur a move fee of up to $30 per service.

WHEN SHOULD I ARRIVE FOR MY SPA SERVICE?

Get the most out of your spa visit by arriving at least 30 minutes before your treatment so you can take advantage of all our Spa amenities, including our steam room, sauna and whirlpools as well as the pools on the resort property.

WHAT IF I ARRIVE LATE TO MY APPOINTMENT?

Late arrivals will only receive the remaining available appointment time and will be charged the full-service fee.

WHAT SHOULD I WEAR AND/OR BRING TO THE SPA?

We recommend comfortable clothing for your visit. You will be provided with a luxurious robe and slippers upon arrival. Bathing suits and workout attire are highly recommended to enjoy all the Spa amenities. Please note that The Spa at Shingle Creek is not responsible for damage to or loss of your personal belongings. As such, our recommendation is that you refrain from bringing any valuables to your Spa appointment.

CAN I PURCHASE A TREATMENT AS A GIFT OR A GIFT CARD?

The Spa at Shingle Creek staff will be happy to provide recommendations for a gift of health, relaxation and beauty to fit any taste and personality. Gift cards may be purchased at The Spa desk for products and services and may not be redeemed for cash.

IS THERE A MINIMUM AGE TO RECEIVE A TREATMENT?

All Spa guests must be 16 or older to schedule a treatment. Younger guests will need to have a parent present for their treatment.

WHAT OTHER AMENITIES ARE AVAILABLE AT THE SPA?

With a Spa service, guests 18 years of age or older enjoy a full day’s access to The Spa facilities (available from 8 a.m. to 8 p.m. daily) and lap pool (open from 6 a.m. to midnight), as well as the other pools on resort property. Separate ladies’ and gentlemen’s facilities, located on the second level, include a relaxation room, whirlpool, sauna room, steam room and showers.